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Launch or Scale Your Dedicated Crypto Onboarding Team in Just 2 Weeks
Specialized managed services using the tools of your choice for Identity Verification and Enhanced Due Diligence.
100% Crypto Focused
100% Crypto Tools Trained
200+ staff
Since 2021
Trusted by 50+ Tier 1 exchanges, custodians, and Web3 platforms.
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Our Solution
End-to-End Onboarding Compliance Operations through a one-stop shop approach.
How We Execute
We are an extension of your team
100% full-time employees. No contractors.
- ACX operates as an extension of each client’s organization, not as a traditional outsourced vendor.
- Clients have the ability to interview and select key ACX staff assigned to their accounts, ensuring alignment with internal culture and standards.
We are an extension of your team
100% of our staff are advanced crypto and crypto compliance trained with many certified by ICA & ACAMS.
- Advanced understanding of wallet structures: custodial vs non-custodial
- Certified in core requirements: onboarding standards (KYC/KYB)
- Skilled in risk classification of wallet activity
Compliance First Mindset
Strict control frameworks meet highest industry standards for digital assets.
- Regulatory Alignment: All operations designed to meet or exceed jurisdictional standards
- Risk Mitigation: Bespoke implementation of controls around access and security protocols
- Audit Readiness: Regular onsite audits and penetration testing. ISO 27001 & 27701 certifications
Crypto Compliance Tool Experts
Proficient in all major platforms, including Jumio, Sumsub, and more.
- Identity Verification: Practical use of systems for identity verification, watchlist screening, and document validation
- Risk Assessment: Source of funds analysis and exposure to high-risk counterparties
- Behavior Analysis: Interaction with high-risk exchanges and client behaviors
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24,000+ KYC Backlog Tickets
Resolved for a Tier-1 Wallet
Cleared within weeks including flagged accounts and old verification
queues for a global trading platform.
UAE
Our Onboarding & Ongoing Engagement Approach
We have practical experience and expertise in working with both Crypto & TradFi firms.
Defining Scope
- Setting up policy and guidelines package inline with your requirements
- Exchanging training and policy information to evaluate operational approach
- Creation of team structure designed for your needs with information of specific candidate qualifications with ability to interview individuals before final assignments
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Onboarding
- Setting up policy and guidelines package inline with your requirements
- Creation of mutually delivered first cycle training plan and evaluation methodology
- In two weeks fully launching dedicated team within the agreed parameters
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Deployment
- Close monitoring of employee performance to ensure targets are met since first review cycles
- Daily/Weekly feedback to team on their performance
- Quality control oversight and reporting with employee performance improvement plans or outright changes if requested
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Continuous improvement
- Weekly in depth reporting and performance reviews
- Daily policy and operational improvement suggestions
- Tech enhancement suggestions
- Training based on latest industry developments
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We Continuously Work Together to
Improve Performance
Performance Monitoring
- Track performance and surface actionable insights
- Real-time KPI and SLA tracking
- Identify trends and bottlenecks early
- Enable data-driven decision-making
Issue Resolution
- Quick, structured handling of any challenges
- Clear escalation paths across committee
- Root cause analysis & resolution protocol
- Minimize disruption to service delivery
Performance Monitoring
- Drive innovation through feedback and collaboration
- Review lessons learned and process gaps
- Propose changes to workflows or tech stack
- Align with regulatory and industry evolution
Strategic Alignment
- Ensure long-term goals remain in focus
- Revalidate shared priorities
- Adjust to organizational shifts or market change
- Reinforce partnership value
Security & Transparency
Secure All Data
- No remote workAll ACX staff operate from secure, fully monitored facilities with numerous layers of redundancies and oversight in place.
- Real-Time Security & Access ControlMulti-layered security protocols and continuous monitoring are standard, with rigorous access controls and real-time activity tracking.
- Isolated Access & AuditsPhysically separated working environments, with access granted only on a project-assignment basis. Onsite audits are available for clients.
Transparency & Reporting
- Client Control & VisibilityClients maintain visibility and influence over key operational processes, staffing, and security measures.
- Customizable Weekly ReportingClients receive weekly or other frequent reports on any metric needed.
- Certified Security & Regular AuditsRegular onsite audits and penetration testing. ISO 27001 & 27701 certifications demonstrate a commitment to information security and privacy
Autopilot Your Onboarding using our AI SaaS Tool
Our AI-powered platform
Integrates with your existing stack to create a single command center for all onboarding operations
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AI That Learns Your Decisions
Our self-improving engine studies your team’s actions to:
- ✓ Cut manual review time significantly
- ✓ Build institutional knowledge that stays
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One Dashboard, Full Control
Manage TM, SAR, KYC, and OSINT in a unified view - no more switching between platforms
Seamless Integration
Works with your current tools: Elliptic, Chainalysis, TRM, Sumsub, and more
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Instant Regulatory Readiness
Every decision logged with full audit trails that satisfy even Tier 1 regulators
Benefits of ACX Managed Services
vs. Hiring In-house
ACX Compliance
- Teams available and fully deployed in 2 weeks
- Strict SLAs with full-time staff, 100% dedicated to you
- 100% of our staff are already advanced Crypto and Crypto Compliance trained
- Flexible pricing: FTE-based or volume-based models
- 100% Full-Time Employees dedicated in office secured setup with ISO Certificates, no contractors & No Work from Home
Building Internally
- Challenging Hiring Environment
- Retention/turnover Challenges
- High training costs
- High Headcount costs
- Remote-work related Risks
Ready to Scale Compliance
the Right Way?
Deploy a 100% crypto-trained compliance team in just two weeks.
